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  • Course ID IS037500LOME

  • Course Name ISO 37500                                                  Lead Outsourcing Manager 

  • Language English

  • Training Duration 1 Day

  • CPD Certification (Credits) 7 CPD

  • Exam Duration No exam

  • Retake Exam N/A

  • Download Brochure

Why should you attend?

Lead Outsourcing Manager training enables you to gain a thorough understanding of the core principles of outsourcing based on ISO 37500. During this training course, you will also acquire the necessary knowledge to support an organization in designing and deploying an outsourcing strategy and support an organization during the transition, operation, monitoring and evaluation of outsourcing activities. 

After understanding all the necessary concepts of Outsourcing, you can sit for the exam and apply for a “PECB Certified Lead Outsourcing Manager” credential. By holding a PECB Lead Outsourcing Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to manage outsourcing activities. 

Who should attend?

  • Managers or consultants seeking to master their skills to support an organization during the implementation of an outsourcing strategy

  • Managers or consultants seeking to master their skills to support an organization during the negotiation and establishment of outsourcing arrangements 

  • Stakeholders engaged in outsourcing governance 

  • Individuals responsible for outsourcing activities of an organization

  • Individuals responsible for managing outsourcing risks

Learning objectives

  • Understand outsourcing principles and concepts based on ISO 37500 recommendations

  • Gain a comprehensive understanding of the complete outsourcing lifecycle model

  • Be able to interpret ISO 37500 recommendations in the specific context of an organization

  • Develop the expertise to support an organization to effectively design and deploy an outsourcing strategy 

  • Master the expertise to support an organization during the transition and operation of outsourcing activities  

  • Master the methods, techniques and approaches used to effectively monitor and evaluate outsourcing activities

Educational approach                                                                                                 

  • This training is based on both theory and best practices used in Outsourcing Management 

  • Lecture sessions are illustrated with examples based on case studies 

  • Practical exercises are based on a case study which includes role playing and discussions 

  • Practice tests are similar to the Certification Exam 

Prerequisites

A fundamental understanding of Outsourcing services and comprehensive knowledge of management principles, concepts and strategies. 


Course Agenda

  • Day 1: Fundamental outsourcing principles and outsourcing governance
    Day 2: Design and Deploy the outsourcing strategy
    Day 3: Transition and operation of outsourcing activities
    Day 4: Monitoring and evaluating outsourcing activities
    Day 5: Certification Exam



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